Does your business have an extra $18,000–$32,000 to waste every time a new hire walks out the door?
That’s the real cost of poor onboarding. And it happens far more often than most executives think.
At Advanced Client Metrics (ACM), we’ve seen time and again how companies invest in recruitment but fail to protect that investment during the critical first 60 days of employment. That’s when new hires decide whether they’re in — or already checking out.
Structured, timely onboarding isn’t just about paperwork and HR checklists. It’s about making people feel welcome, heard, and set up to succeed from day one. When it’s done right, onboarding increases productivity by over 60%, strengthens engagement, and builds the foundation for long-term retention. When it’s done wrong — or ignored altogether — it leads to disengagement, resentment, and ultimately, churn.
And churn is expensive.
The Human Touch: Where Software Alone Falls Short
Modern HR tools and automation platforms promise to simplify onboarding. But no software platform can do what a well-timed, human-to-human conversation can achieve — especially when expectations, misalignments, or doubts creep in during the early stages of employment.
That’s where ACM comes in.
Our team conducts live, structured calls with new hires at critical points during onboarding — and again after the first 30, 60, or 90 days. These aren’t surveys. They’re real conversations with trained professionals who know how to listen, probe, and extract the insights your HR or leadership team often misses.
We report everything back to you via our secure dashboard — anonymously if needed — so that you can intervene early, fix what’s broken, and create a workplace that people actually want to stay in.
Why It Works
• ✅ Neutral Third-Party: New hires speak more freely with us than they do with their managers or HR.
• ✅ Live Escalation: If something’s wrong, we tell you immediately — not six months later on an exit interview.
• ✅ Custom Timelines: Onboarding looks different for every company. We match our cadence to your process.
• ✅ Cultural Alignment Checks: We help you confirm whether new hires feel connected and aligned — or isolated and unsure.
The Bottom Line
Advanced Client Metrics doesn’t replace your onboarding platform. We make it more human, more responsive, and more effective. You spent time and money finding the right people let’s make sure they stay.